Frequently Asked Questions

Candle Structure Labs is an online trading-education platform with two connected rooms: the Market Structure academy, an 18-phase interactive course covering 140 concepts, and The Floor, a trading simulator with an AI coach that grades every trade you take. Everything you do — lessons, quizzes, drills, simulated trades — feeds one Trade Level that runs from Rookie to Market Wizard. You can start free, no card required.

Yes — there is a real free tier and it needs no card: Phase 1 of the course, a preview of the Trading Terms glossary, The Floor simulator, the AI coach, and your dashboard with Trade Level. Premium unlocks all 18 phases, the full glossary, every drill, quiz, and Mindset session, spaced-repetition reviews, and the Prop Challenge with delayed live data. Compare what each tier includes on the pricing page.

No, plainly: Candle Structure Labs is educational only. We teach you to read price action for yourself — we never tell you what to buy or sell, we do not send trade signals, and we make no profit promises. Trading involves substantial risk of loss, so please read our Risk Disclosure before risking real money.

Yes — the course assumes zero prior knowledge and starts at candlesticks. Phase 1, Candlestick Foundations, explains what a single candle is telling you before anything else, and every concept builds on the one before it. If you are learning alongside a child, the Kids Mode add-on re-explains every concept in kid-friendly language. Start Phase 1 free.

The trading is not real: The Floor is a simulator, and no real orders are ever placed. You practice entries, exits, and risk management on charts, and Live mode uses clearly-labeled DELAYED market data rather than a real-time feed. The simulator and the AI coach are both part of the free tier, so you can try it without paying anything.

The AI coach reviews every trade you take on The Floor and grades your entry, exit, risk, and patience, so you always know what to work on next. The Prop Challenge is a premium mode that simulates a funded-account evaluation — the same rules and pressure, none of the real-money risk. Both feed your Trade Level, and premium plans are available through our Whop store.

Price action is chart-agnostic: candlesticks, market structure, support and resistance, and liquidity behave the same way whether the chart shows futures, forex, crypto, or stocks. The course teaches you to read the chart itself, so the skills carry to whichever market you eventually choose. You can browse the full curriculum in the Learn section.

There are four tiers: Free at $0, Founding Member at $10/month (the founding rate, half of Standard), Standard at $20/month, and Lifetime at $149 one-time with every future update included. Kids Mode is an optional $5/month add-on that re-explains every concept in kid-friendly language. Full details are on the pricing page.

Billing runs through Whop, our checkout and membership provider. You can cancel anytime from your Whop account, and you keep full access until the end of the billing period you have already paid for. Manage your membership at whop.com/candle-structure-labs.

Yes. Monthly plans carry a 7-day money-back guarantee on the first payment, and Lifetime carries a 14-day money-back guarantee. The exact terms and how to request one are in the Refund Policy.

It is fully self-paced — there is no clock and no cohort. The course spans 18 phases and 140 concepts across three courses, so the honest answer is that it takes as long as it takes you, and we make no promises about timelines or outcomes. Built-in spaced-repetition reviews mean that going slower and retaining more is a perfectly good strategy.

Yes. Passing all 18 phases unlocks the Final Exam, which covers all 140 concepts from the course. Score 80% or higher with every phase passed and you earn the Master Trader certification.

Your progress is saved in your browser, so clearing browser data can remove the local copy on that device. Signing in with Whop also syncs a copy, so your progress can be restored when you sign in on another device. If you plan to switch devices, sign in with Whop first so there is a synced copy waiting for you.

First, sign in with Whop using the same account you used for the purchase — access is tied to that account, and signing in under a different email is the most common cause. If that does not fix it, send us your order details (the email on the order and roughly when you bought) and we will sort it out. Write to support@candlestructurelabs.com.

Email is the best way to reach us. Include what happened, what you expected, and any order details if it is a billing question — more context means a faster fix. We read everything and reply as quickly as we can at support@candlestructurelabs.com.