Candle Structure Labs

Frequently Asked Questions

Quick, honest answers about the academy, The Floor, pricing, and your account. If yours is not here, email support@candlestructurelabs.com.

About

What is Candle Structure Labs?

Candle Structure Labs is an online trading-education platform with two connected rooms: the Market Structure academy, an 18-phase interactive course covering every concept in the syllabus, and The Floor, a trading simulator with a rules-based Trade Coach that reviews every trade you take. Everything you do (lessons, quizzes, drills, simulated trades) feeds one Trade Level that runs from Rookie to Market Wizard. You can start free, no card required.

Is it free?

Yes. There is a real free tier and it needs no card: Phase 1 of the course, a preview of the Trading Terms glossary, The Floor simulator, the rules-based Trade Coach, and your dashboard with Trade Level. Premium unlocks all 18 phases, the full glossary, every drill, quiz, and Mindset session, spaced-repetition reviews, and the Prop Challenge with delayed live data. Compare what each tier includes on the pricing page.

Is this financial advice or a signals service?

No, plainly: Candle Structure Labs is educational only. We teach you to read price action for yourself. We never tell you what to buy or sell, we do not send trade signals, and we make no profit promises. Trading involves substantial risk of loss, so please read our Risk Disclosure before you risk real money.

I'm a complete beginner. Is this for me?

Yes. The course assumes zero prior knowledge and starts at candlesticks. Phase 1, Candlestick Foundations, explains what a single candle is telling you before anything else, and every concept builds on the one before it. If you are learning alongside a child, the Kids Mode add-on re-explains every concept in kid-friendly language. Start Phase 1 free.

Who built Candle Structure Labs?

It is built and written by one person, the founder, who trades and has taught structure to beginners for years. There is no faceless content team and no rotating cast of “mentors”. If a lesson is wrong, there is exactly one person to email about it, and that is the point.

Do I need a broker or any real money to start?

No. You need nothing but a browser. The Floor is a simulator with no brokerage account behind it, so you can work through the entire course and place hundreds of practice trades without opening an account anywhere or risking a cent.

Does this work on my phone?

Yes. The course, the glossary and The Floor all run in a mobile browser. The simulator's chart is easier to read on a larger screen, so a tablet or laptop is more comfortable for trading practice, but nothing is locked to desktop.

Is there a community or a Discord?

Not yet. Right now it is you, the material and the Trade Coach. We would rather ship a community properly than run an empty channel, so when there is one we will say so plainly here.

How is this different from free YouTube content?

YouTube is very good at explaining a concept once. It is bad at telling you whether you can actually apply it. Here every concept comes with drills that hide the outcome until you commit, quizzes that show you exactly what you got wrong, spaced-repetition reviews that bring your weak spots back, and a simulator where the rules-based Trade Coach reviews the decision rather than the result. The teaching is the easy half. The feedback loop is the part that is hard to build and hard to find for free.

The Floor & simulator

How does The Floor work, and is the trading real?

The trading is not real: The Floor is a simulator, no real orders are ever placed, and it connects to no exchange. You practice entries, exits, and risk management on charts, and Live mode uses clearly labeled delayed market data rather than a real-time feed. The simulator and the Trade Coach are both part of the free tier, so you can try it without paying anything.

What are the Prop Challenge and the Trade Coach?

The Trade Coach applies consistent, rules-based checks to every trade you take on The Floor and reviews your entry, exit, risk, and patience, so you know what to practice next. The Prop Challenge is a premium mode that simulates a funded-account evaluation: the same rules and pressure, none of the real-money risk. Both feed your Trade Level, and premium plans are available through our Whop store.

What markets does this apply to?

Price action is chart-agnostic: candlesticks, market structure, support and resistance, and liquidity behave the same way whether the chart shows futures, forex, crypto, or stocks. The course teaches you to read the chart itself, so the skills carry to whichever market you eventually choose. You can browse the full curriculum in the Learn section.

Pricing & billing

What are the pricing tiers?

There are four tiers: Free at $0, Founding Member at $10/month (the founding rate, half of Standard), Standard at $20/month, and Lifetime at $149 one-time with every future update included. Kids Mode is an optional $5/month add-on that re-explains every concept in kid-friendly language. Full details are on the pricing page.

How does billing work and how do I cancel?

Billing runs through Whop, our checkout and membership provider. You can cancel anytime from your Whop account, and you keep full access until the end of the billing period you have already paid for. Manage your membership at whop.com/candle-structure-labs.

Do you offer refunds?

Yes. Monthly plans carry a 7-day money-back guarantee on the first payment, and Lifetime carries a 14-day money-back guarantee. The exact terms and how to request one are in the Refund Policy.

Progress & certificates

How long does Phase 1 take?

Most people finish Phase 1 in one sitting. It is free, it needs no card, and it does not expire, so there is no clock on it either way.

How long does the course take?

It is fully self-paced. There is no clock and no cohort. The course spans 18 phases across three courses, so the honest answer is that it takes as long as it takes you, and we make no promises about timelines or outcomes. Built-in spaced-repetition reviews mean that going slower and retaining more is a perfectly good strategy.

Do I get a certificate?

Yes. Passing all 18 phases unlocks the Final Exam, which covers every concept in the course. Score 80% or higher with every phase passed and you earn the Master Trader certificate. To be clear about what that is: it is our own certificate of completion, not an accredited qualification, and no prop firm or employer is obliged to recognise it. It is proof you did the work.

Will I lose my progress if I switch devices or clear my browser?

Your progress is saved in your browser, so clearing browser data can remove the local copy on that device. Signing in with Whop also syncs a copy, so your progress can be restored when you sign in on another device. If you plan to switch devices, sign in with Whop first so there is a synced copy waiting for you.

Support

I paid but don't have access. What do I do?

First, sign in with Whop using the same account you used for the purchase. Access is tied to that account, and signing in under a different email is the most common cause. If that does not fix it, send us your order details (the email on the order and roughly when you bought) and we will sort it out. Write to support@candlestructurelabs.com.

How do I contact support?

Email is the best way to reach us. Include what happened, what you expected, and any order details if it is a billing question. More context means a faster fix. We read everything and reply as quickly as we can at support@candlestructurelabs.com.

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